Effective Date: 16 September 2025

At Citidwell Limited, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.

1. Data We Collect

When you use our Site or contact us, we may collect:

• Name, email, and message details submitted through our contact form.
• Technical information such as IP address, browser type, and cookies.

2. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your enquiries.
• To provide information about our services.
• To improve the security and performance of our Site.
• To comply with legal obligations.

3. Legal Basis

We process data based on:

• Consent (when you submit your details through our contact form).
• Legitimate interest (to manage our communications and services).
• Legal obligations (where applicable).

4. Sharing Your Data

We will never sell your personal data. We may share it with trusted service providers (e.g., IT hosting, email services) or with authorities if legally required.

5. Data Retention

We will retain your data only as long as necessary to respond to your request or comply with applicable laws.

6. Your Rights

Under GDPR, you have the right to:

• Access your data
• Request rectification or deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

7. Contact Details

Citidwell Limited
Citadella, Bulls Lane, Blackrock, Cork
Phone: +354 21 4311812
Email: info@citidwell.ie

You may also contact the Data Protection Commission (DPC) Ireland at www.dataprotection.ie.